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Support

ArcaLabs Support

Email support@arcalabs.ai. Our published support hours are Monday through Friday, 9:00 a.m.–5:00 p.m. Pacific Time, excluding U.S. federal holidays. Our initial response target is within one business day; resolution time depends on the issue.

Zoom

Read the Zoom setup and removal guide for connection steps, transcript review, troubleshooting, and deleting imported Zoom data.

iOS

For help with the ArcaLabs iOS app, email support@arcalabs.ai. Our initial response target is within one business day during the support hours above.

ArcaLabs is available to firms with an active account — to arrange access, contact our team.